Basebetsi ba call centre ba apere hantle, ba lula ba otlolohile, ba roala li-headphones le ho bua ka bonolo. Ba sebetsa letsatsi le leng le le leng ka li-headphones tsa call center ho buisana le bareki. Leha ho le joalo, ho batho bana, ntle le matla a phahameng a ho sebetsa ka thata le khatello ea kelello, ha e le hantle ho na le kotsi e 'ngoe e patehileng ea mosebetsi. Hobane ho pepesehela ha bona lerata nako e telele ho ka baka kotsi bophelong.
Ke maemo afe a lefats'e a taolo ea lerata asemamedi sa seporofeshenalebakeng sa call center? Joale a re boneng!
Ha e le hantle, ka lebaka la boitsebahatso ba mosebetsi oa call center, ho na le litlhoko le litsamaiso tse batlang li lekana bakeng sa litekanyetso tsa lerata le tsamaiso ea li-headphone tsa call center lefatšeng ka bophara.
United States Occupational Safety and Health Administration litekanyetso tsa lerata, boholo ba lerata la tšusumetso ke li-decibel tse 140, lerata le sa khaotseng ha le fete li-decibel tse 115. Tlas'a tikoloho ea lerata le tloaelehileng ea li-decibel tse 90, moeli o phahameng oa ho sebetsa ke lihora tse 8. Tlas'a tikoloho ea lerata le tloaelehileng la li-decibel tse 85 ho isa ho tse 90 ka lihora tse 8, basebetsi ba tlameha ho etsa tlhahlobo ea selemo le selemo ea ho utloa.
Chaena, tekanyetso ea bohloeki GBZ 1-2002 bakeng sa meralo ea likhoebo tsa indasteri e bolela hore moeli oa bohloeki oa boemo ba molumo oa lerata la ts'usumetso ke 140 dB mosebetsing, 'me palo ea tlhoro ea likhahla tsa ho pepeseha ke 100 matsatsing a mosebetsi. Ho 130 dB, palo ea tlhōrō ea maqhubu a ho kopana ka matsatsi a ts'ebetso ke 1000. Ho 120 dB, palo ea tlhōrō ea maqhubu a ho kopana ke 1000 ka letsatsi la ho sebetsa. Lerata le sa khaotseng ha le fete li-decibel tse 115 mosebetsing.
Li-headset tsa call centre cansireletsa kutloka litsela tse latelang:
1.Sound Control: Li-headset tsa call centre hangata li na le likarolo tsa ho laola molumo tse u thusang ho laola molumo le ho qoba ho senya kutlo ea hau ho tsoa melumo e phahameng haholo.
2.Noise Isolation: Li-headset tsa call center hangata li na le likarolo tsa ho itšehla thajana tse ka thibelang lerata la ka ntle, tse u lumellang hore u utloe motho e mong ka ho hlaka ntle le ho phahamisa molumo oa hau, kahoo o fokotsa tšenyo ea kutlo ea hau.
3. Boiphihlelo ba ho apara bo phutholohileng: Hangata li-headset tsa call center li na le phihlelo ea ho apara hantle, e ka fokotsang khatello le mokhathala litsebeng tse bakoang ke ho apara nako e telele 'me kahoo li fokotsa tšenyo ea kutlo.
4.Wear li-headphones tse nang le tšireletso ea kutlo, tse ka sireletsang kutlo ea hau ka ho fokotsa molumo le ho sefa lerata ho qoba tšenyo e bakoang ke ho sebelisa li-headphone nako e telele.
Li-headset tsa setsi sa mohalae ka thusa ho sireletsa kutlo ea hao, empa ho ntse ho le bohlokoa ho laola molumo oa lentsoe le ho khefutsa ka nako e loketseng e le hore u se ke ua senya kutlo ea hao.
Nako ea poso: Nov-15-2024
