Li-headset tsa call centre li etselitsoe ho fetisa lentsoe, haholo-holo li hokela mehala kapa likhomphutha bakeng sa ts'ebeliso ea ofisi le setsi sa mehala. Likarolo tsa bona tsa bohlokoa le litekanyetso li kenyelletsa:
1.Narrow frequency bandwidth, e ntlafalitsoeng bakeng sa lentsoe. Li-headsets tsa mohala li sebetsa ka har'a 300–3000Hz, li koahela ho feta 93% ea matla a ho bua, ho netefatsa botšepehi ba lentsoe ha u ntse u hatella maqhubu a mang.
2.Professional electret microphone bakeng sa ts'ebetso e tsitsitseng. Li-mics tse tloaelehileng hangata li theola kutlo ha nako e ntse e ea, e baka ho sotha, athe li-headset tsa setsi sa mehala li qoba taba ena.
3.E bobebe ebile e tšoarella haholo. E etselitsoe ho sebelisoa nako e telele, li-headsets tsena li leka-lekanya boiketlo le ts'ebetso.
4.Tshireletso pele. Tšebeliso ea nako e telele ea li-headset e ka senya kutlo. Ho fokotsa sena, li-headset tsa setsi sa mehala li kenyelletsa potoloho e sireletsang, e tsamaellanang le litekanyetso tsa machabeng:
UL (Underwriter's Laboratories) e beha moeli oa polokeho oa 118 dB bakeng sa ho pepesehela lerata ka tšohanyetso.
OSHA (Occupational Safety & Health Administration) e fokotsa nako e telele ea ho pepesehela lerata ho 90 dBA.
Ho sebelisa li-headsets tsa call center ho matlafatsa ts'ebetso le ho fokotsa litšenyehelo.
Lisebelisoa: Lithapo tsa ho hakolla ka potlako (QD), li-dialer, li-dialler tsa ID ea motho ea letsetsang, liamplifiers le likarolo tse ling.
Ho khetha li-headset tsa boleng:
Audio Clarity
Phetiso ea lentsoe e hlakileng, ea tlhaho e se nang khopamiso kapa e tsitsitseng.
Karohano e sebetsang ea lerata (phokotso ea lerata e tikolohong ≥75%).
Ts'ebetso ea Microphone
Electronic-grade electret mic e nang le kutlo e tsitsitseng.
Khatello ea lerata e ka morao bakeng sa molumo o hlakileng o kenang / o tsoang.
Teko ea ho tšoarella
Headband: E pholoha 30,000+ flex cycles ntle le tšenyo.
Boom arm: E hanana le metsamao ea swivel e fetang 60,000.
Cable: Bonyane 40kg matla a tensile; lintlha tse matlafalitsoeng tsa khatello.
Ergonomics le Matšeliso
Moralo o bobebe (hangata o ka tlase ho 100g) o nang le mesamo ea tsebe e phefumolohang.
Seaparo sa hlooho se feto-fetohang bakeng sa ho apara nako e telele (lihora tse 8+).
Tšireletseho Compliance
E kopana le meeli ea ho pepeseha lerata ea UL/OSHA (≤118dB tlhoro, ≤90dBA e tsoelang pele).
Li-circuits tse hahelletsoeng ho thibela li-spikes tsa molumo.
Mekhoa ea Teko:
Teko ea Tšimo: Etsisa linako tsa mohala oa lihora tse 8 ho lekola boiketlo le ho senyeha ha molumo.
Teko ea Khatello ea Maikutlo: Plaka/tlolla lihokelo tsa QD khafetsa (lipotoloho tse 20,000+).
Teko ea ho Lahlela: 1-mithara e oela holim'a libaka tse thata ha ea lokela ho baka tšenyo e sebetsang.
Malebela a Pro: Batla setifikeiti sa "QD (Quick Disconnect)" le liwaranti tsa lilemo tse 2+ ho tsoa ho lihlahisoa tse bonts'ang ho ts'epahala ha boemo ba khoebo.
Nako ea poso: Jul-04-2025
