Li-headset tsa call centre li senyeha habonolo, 'me ha lia lokela ho sebelisoa letsatsi lohle. Ka hona, ho khothaletsoa hore opereishene e 'ngoe le e' ngoe e be le li-headset tsa setsi sa mohala, tse eketsang bophelo ba tšebeletso ea li-headset tsa call center. Ho feta moo, e ntlafatsa tlhokomeliso ea basebetsi mabapi le ho hlokomela li-headset tsa call center, 'me e hloekile haholoanyane bakeng sa tšebeliso e le 'ngoe.
Ha u sebelisa li-headset tsa call center, ho na le lintho tse 'maloa tseo u lokelang ho li ela hloko:
Matšeliso: Khetha li-headset tse u loketseng ho li roala nako e telele. Batla likarolo tse kang mabanta a hlooho a feto-fetohang, likopi tsa tsebe tse koetsoeng, le moralo o bobebe.
Boleng ba molumo: Netefatsa hore li-headset li fana ka molumo o hlakileng le oa boleng bo holimo. Sena ke sa bohlokoa bakeng sa puisano e sebetsang le bareki.
Ho hlakolwa ha lerata: Khetha semamedi se nang le thekenoloji ya ho phumula lerata ho fokotsa lerata le ho ntlafatsa ho hlaka ha mohala.
Boleng ba microphone: Maekerofounu e lokela ho ba oa boleng bo botle ho tiisa hore lentsoe la hao le fetisetsoa ho moreki ka ho hlaka. Nahana ka semamedi se nang le maekrofounu e hlakolang lerata ho fokotsa lerata la bokamorao.
Nako e telele: Batla li-headset tse etselitsoeng ho tšoarella, kaha li-call centre hangata li sebelisa li-headsets tsa tsona haholo. Khetha li-headset tse entsoeng ka thepa e tšoarellang e khonang ho mamella ho roala le ho taboha letsatsi le letsatsi.
Tšebelisano: Netefatsa hore semamedi se tsamaellana le sistimi kapa komporo ya hao ya fono. Sheba hore na e lumellana le lihokelo kapa li-adapter tse hlokahalang.
Tšebeliso e bonolo: Nahana ka li-headset tse nang le li-control tse bonolo tsa basebelisi bakeng sa ho fetola molumo, ho araba mohala le ho khutsisa. Sena se tla u nolofalletsa ho sebetsana le mehala hantle.
E senang mohala kapa e nang le mehala: Etsa qeto ea hore na u khetha li-headset tse se nang mohala kapa tse nang le mehala. Li-headsets tse se nang mohala li fana ka bolokolohi bo eketsehileng ba ho tsamaea, ha li-headsets tse nang le mohala li ka fana ka khokahano e tsitsitseng haholoanyane.
Koetliso le tšehetso: Sheba hore na moetsi oa li-headset o fana ka lisebelisoa tsa koetliso kapa tšehetso ho u thusa ho fumana molemo o moholo ho li-headset tsa hau.
Ka ho ela hloko lintlha tsena, o ka khetha li-headset tsa call center tse fihlelang litlhoko tsa hau le ho ntlafatsa boiphihlelo ba hau ba ho letsa.
Inbertec e ikemiselitse ho fana ka litharollo tsa lentsoe tse ntle haholo le ts'ebeletso e felletseng ea kamora thekiso. Mefuta e mengata e fapaneng ea li-headphones tse thibelang lerata e lebisitsoe ho litsebi tsa lits'ebeletso tsa puisano le liofisi, ho tsepamisitsoe tlhokomelo ea lentsoe le puisano e kopanetsoeng.
Nako ea poso: Sep-13-2024
